This Privacy Policy explains how Print Craft processes personal data in connection with its photo and art printing services, website use, inquiries, consultations, file uploads, and order handling.
Depending on the circumstances, you may request access to your data, correction of inaccurate information, deletion where permitted, or restriction of certain processing. You may also object to processing based on legitimate interests where that basis is used.
Requests should describe the data or activity in question so we can review them efficiently. If a request cannot be fully granted, we will explain the reason in general terms and, where possible, provide a partial response.
Order records, communication logs, and production files are retained for a practical period based on service completion, dispute handling, accounting needs, and applicable legal requirements. When data is no longer needed, we delete it or anonymize it where appropriate.
The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we may provide an additional notice through the site or another reasonable channel.
We may process contact details, order and inquiry information, uploaded image files, file specifications, consultation notes, payment-related records, collection details, and technical data such as device and browser information. For print services, we may also process information needed to review resolution, crop, paper choice, quantity, and test print requests.
We collect data when you submit an inquiry, upload files, book a consultation, approve a test print, place an order, or communicate with us by email or other available channels. We also receive limited technical data automatically from the website and may generate internal records during file review, production, packaging, and collection.
Cookies may include strictly necessary cookies for site operation, functional cookies that remember preferences, and analytics cookies that help us understand how the site is used. We do not rely on cookies to collect more information than is needed for these purposes.
You may manage cookies through your browser controls and, where available, through on-site preference tools. Disabling certain cookies may affect basic site performance, form handling, or the ability to remember your settings.
We use personal data to respond to inquiries, review uploaded files, assess resolution and crop suitability, discuss size and paper options, prepare test print quotes, manage approvals, produce printed items, arrange packaging and collection, process payments, maintain records, support the website, and address legal or security issues. We do not use customer-provided artwork as a basis for claiming rights that the customer has not granted.
We may share data with payment processors, hosting and technical support providers, communication tools, and other operational partners that help us run the website and fulfill orders. These parties are expected to handle data under appropriate confidentiality and security obligations.
We may share personal data with public authorities, courts, or other recipients when necessary to comply with legal obligations, enforce our terms, protect our rights, or respond to lawful requests. We may also disclose information to prevent fraud, misuse, or security incidents.
